KP
Kathryn Pearson
Customer Relations Team Leader at Orca
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Work Experience
Customer Relations Team Leader
Apr 2021 - Present · 3 years and 8 months
Customer Experience Manager
Apr 2019 - Oct 2020 · 1 years and 6 months
Commercial Recruitment Specialist
Jan 2019 - Feb 2019 · 1 months
Company Details
51-200 Employees
A flexible and adaptable call answering and live chat service, with an aspirational approach. orca is a forward-thinking, versatile, outsourced customer services provider that uses cutting edge technology to deliver exceptional customer services. At the heart of what we do is a total commitment to quality customer service. Our passion is to deliver excellence and capture value-adding opportunities for our clients. Although we have a proven history of delivering exceptional outsourced customer service, the support we provide goes far beyond just telephone answering. We offer a multi channel customer service experience that can be implemented into your business with ease. The orca team are expertly trained to handle fluctuations in customer demand, and can assist with a range of tasks to help deliver the right experience, for anyone who contacts your business. Call us today on 0800 002 9277
Year Founded
2010
Social Media
Linkedin
Industry
Information Services
HQ Location
Rossett Business Village Rossett Wrexham, Wrexham LL12 0AY, GB
Keywords
Telephone AnsweringPA ServiceMessage TakingFacilities ServicesOutsourced ReceptionDiary ManagementOutbound TelesalesOutsourced AdminstrationOut of HoursEmergency Calls
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