XL World is one of the leading outsourcing companies in East Europe. The main areas of expertise are multi-lingual Contact Centre and BPO (Business Process Outsourcing) services. Support is offered in more than 10 European languages. The company operates from two sites in Romania - Iasi and Oradea and two sites in Albania - Shkoder and Valona, with a total capacity of over 1.500 seats. At the end of 2011, ACS, A Xerox Company acquired XL World further expanding its business process outsourcing capabilities across Europe: http://news.xerox.com/pr/xerox/acs-a-xerox-company-acquisition-of-XL-World.aspx