KJ
Karmbaia Jagath
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Work Experience
Customer Support Team Lead
Dec 2018 - Sep 2024 · 5 years and 9 months
Assistant Team Leader
Jul 2015 - Dec 2018 · 3 years and 5 months
Process Associate
Nov 2013 - Jul 2015 · 1 years and 8 months
Company Details
10000+ Employees
We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
Year Founded
2000
Social Media
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Industry
Outsourcing and Offshoring Consulting
HQ Location
240 Kennedy St Winnipeg, Manitoba R3C 1T1, CA
Keywords
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