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Karl Dawson
Customer Service Representative at Firstsource
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Work Experience
Customer Service Representative
Feb 2021 - Present · 3 years and 10 months
Personal Assistant To The Executive Chairman, Fundraising Coordinator And Administrator
Sep 2020 - Feb 2021 · 5 months
Team Leader And Fundraiser
Sep 2019 - Sep 2020 · 1 years
Company Details
10000+ Employees
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a leading provider of transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other industries. The Company’s ‘Digital First, Digital Now’ approach helps organizations reinvent operations and reimagine business models, enabling them to deliver moments that matter and build competitive advantage. With an established presence in the US including over a dozen offices, and multiple sites in the UK, India, the Philippines and Mexico, we act as a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies.
Year Founded
2000
Social Media
LinkedinFacebookTwitterInstagram
Industry
Outsourcing and Offshoring Consulting, Outsourcing Services, Outsourcing, Manufacturing Consulting Services, General Manufacturing Services, Custom Manufacturing & Fabricating, Customer Service Inbound & Outbound Voice, Chat & e-mail, Aerial Reconnaissance Systems, General Services, Services, Commercial Collection Services
HQ Location
2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace New Link Road, Malad West Mumbai, MH 400064, IN
Keywords
Business Process OutsourcingInsourced OperationsCustomer Interaction ManagementCollections ManagementConsulting and AnalyticsBusiness TransformationRobotic Process AutomationDigitilizationCustomer ExperienceData Processing
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