KC
Karen Cayea
Director Of Customer Service at Verizon Wireless World
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Work Experience
Director Of Customer Service
Oct 2019 - Present · 5 years and 2 months
Verizon
Director Of Quality Assurance
Present
Company Details
11-50 Employees
Our History Established in 1999, Wireless World is a Verizon Premium Retailer located in Bergen County, NJ focusing on both Wireless and Residential services. Our commitment to providing Verizon customers with exceptional customer service has been made evident by more than 15 years of dedication to the telecommunications industry. By creating our own niche, we’ve been able to maximize on the market while maintaining that personable connection that sets us apart from the competition. From start to finish, we are our customers’ go-to resource for all things Verizon, whether it’s their wireless account or their FiOS system at home. In an industry that is so cutting-edge, we pride ourselves on stellar support, knowledgeable consumers, and a team of fully trained professionals, integral to our success and the success of our customers. Our People Our close-knit team manages 6 traditional Verizon stores in the following towns: Ramsey, Old Tappan, Montvale, Emerson, New Milford, East Rutherford, and Lodi. COMING SOON: ENGLEWOOD!! We communicate constantly to ensure that the proper support and structure needed to excel on a daily basis is achieved. For our customers, we provide tech support, data transfer, and friendly demeanor. The result is a competent team of eager individuals equipped to give you the most complete service for your local one-stop-shopping. Our Stores Consistency is key. We want you to have the best Verizon experience possible at each of our locations. Remembering names and building rapport comes second nature to our ambitious team. Our back end operations team provides a reliable layer of support for our staff that is uncommon to larger dealers, allowing for strong communication and solid communal goals. The work ethic you find in each person who works for Wireless World is driven by a sense of pride and responsibility. Our specialties run the gamut to allow us to deliver premium service without the wait.
Year Founded
1999
Social Media
Linkedin
Industry
Telecommunications
HQ Location
852 River Road New Milford, NJ 07646, US
Keywords
cellularmobile phonesFiOShotspotsphone repairverizo
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