Key Business Solutions has been providing IT consultancy including Virtual Office/Assistant solutions for small to medium sized enterprises in New Zealand since 1999. Its main strength is in Software design, development and integration. HSI has been providing transcription service to the US since 2006. It currently provides back office support to one of the biggest Voicemail to Text providers. It has a growing transcription operation in the Medical, Voice-mail to text and Business transcription field. It provides the call centre facility for Key Business Solutions.