GEM Plumbing & Heating is a family owned business with a new mission to provide its large customer base with true 24-hour emergency service. Gem is the industry leader in the area, providing excellent customer service and helping homeowners to live more comfortable and healthy lives. Our Services: Plumbing, Heating, Cooling, Electrical, Septic, and Drain Cleaning Contractor With over 700 employees, 670 trucks (and counting), and regional offices in MA , CT, and RI, GEM has grown into one of the largest service companies in the United States today. Our 75 years of experience in the plumbing, electrical, drain cleaning and heating and cooling trades enables us to deliver superior service no matter the issue, and our reach allows us to be there when you need us most! GEM continually strives to provide the best in customer service coupled with the most knowledgeable plumbers and service technicians in the Northeast. GEM’s mission: Through our world-class customer service, our dedication to excellence, and our random acts of kindness®, we will exceed your expectations…everyday.