JB
Julio Briceno
Learning & Development Manager at Newco Communications
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Work Experience
Learning & Development Manager
Nov 2022 - Present · 2 years and 1 months
Oct 2020 - Oct 2022 · 2 years
Compliance Manager
Feb 2021 - Oct 2022 · 1 years and 8 months
Senior Team Manager
Oct 2020 - Jan 2021 · 3 months
Company Details
501-1000 Employees
CUSTOMER SERVICE
& BUSINESS PROCESS
NEAR- AND OFFSHORING
High-quality, multi-lingual Near-and Offshore Contact Center BPO service provider, passionate about outstanding operational excellence and driven by superior customer experiences.
CUSTOMER SERVICE
/ B2B and B2C
/ Technical & admin support
/ Welcome & retention calls
/ Cross-and up-sell, inbound & outbound
BUSINESS PROCESSES
/ Order handling
/ Dispute Management
/ Contract Management
/ Customer Service Back-Office
360 DEGREE
/ 24/24 & 7/7
/ Multi-lingual
/ Omni-channel
/ Technology platform
CONSULTANCY
/ Contact center ICT
/ Contact center transformation
/ Business process re-engineering
/ Customer experience management
NewCo operates currently out of PCI and GDPR compliant sites in Casablanca, Barcelona and Valencia.
Please visit www.newcocoms.com for further information.
Website
Year Founded
2010
Social Media
Linkedin
Industry
Outsourcing and Offshoring Consulting
HQ Location
Statiestraat 52
Mol, Flemish Region, BE
Keywords
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Contact Details
- Email AddressJ**@newcogroup.comReveal Email
- Phone Number(xxx)xxx-xxxxReveal Phone
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