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Juliano Marques
Global Reporting Analyst at Conectys
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Work Experience
Global Reporting Analyst
Jul 2019 - Present · 5 years and 5 months
Guest Service Representative
Feb 2019 - May 2019 · 3 months
teleperformance portugal
Workforce Management Analyst
Jan 2016 - Dec 2018 · 2 years and 11 months
Company Details
1001-5000 Employees
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients.
Year Founded
2004
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing and Offshoring Consulting, Marketing, Marketing, Advertising & the Media, Call centres, Call/contact centre operators, Postal services, telecommunications, radio and television, Leisure & Tourism, Telecommunications services, Economic studies, Services to businesses
HQ Location
Strada Progresului 1, One Cotroceni Park Entrance A, Second Floor Bucharest, 52034, RO
Keywords
Support OutsourcingContact Center OutsourcingCustomer Service OutsourcingTechnical Support OutsourcingContent Moderation OutsourcingOmnichannel Customer Engagement OutsourcingCustomer ExperienceUser Generated Content ModerationCall Center OutsourcingVirtual Assistant
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