It would be simple to apply the waste industry label of broker to what we do, however we couldn’t be further away from a brokerage. Encore do not just work in the margins of service delivery as other traditional brokers do, we offer value, innovation and strategic support to our clients. Intelligent in our approach, utilising our corporate experience, as astute individuals, we think and act with integrity and transparency to satisfy our customers’ needs. Where we can’t achieve, then we say so. When we can, we work hard to exceed them. Being niche allows us to be nimble and maintaining a selective number of professional clients enables us to act quickly and align our strategy and delivery of our offer to our clients. Encore believe in a sustainable future why is why we introduced ProjectDIVERT- a new initiative provided by Encore Environment that challenges the traditional routes of disposal through academic collaboration. The tool enables easy analysis of potential waste routes which allows its users to make an informed decision and create holistic reporting based on each aspect assessed. By diverting waste away from Material Recovery Facilities (MRF's), which is the traditional route for waste disposal, Encore is able to have full control over the way waste is disposed of and end destination. Consequently, unnecessary cost, production of CO2 and negative CSR can be eliminated and the risk of contamination to the material is reduced. This approach supports the Waste Hierarchy Methodology.