Skills
troubleshooting, active directory, networking, customer service, windows server, windows xp, blackberry, help desk support, microsoft office, operating systems, switches, html, printers, cisco call manager, mac and pc platforms, cisco routers, mcafee antivirus, rsa security, vmware, vdi, iphone support, windows mobile, android, cisco voip, cisco ip telephony design, windows 7, virtual pc, citrix, technical support, hardware, system deployment, wireless networking, laptops, group policy, routers, management, cisco technologies, windows, vpn, wan, computer hardware