When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do. Before we even had aircraft to fly, our founders selected five values to guide us, which are safety, caring, integrity, passion and fun. These core values shape our culture and empower our 25,000 crewmembers to deliver a meaningful JetBlue Experience to more than 40 million customers that fly with us each year to nearly 100 cities in the U.S., Caribbean, and Latin America. We’re proud to be New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale - Hollywood, Los Angeles, Orlando, and San Juan. Please note: If you have concerns or complaints that require response, please visit http://jetblue.com/chat.