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About Juan Nieves
Juan Nieves is Director De Proyectos Y Consultorã A at HCI Hiperion Consultores Internacional in mexico city, mexico. Previously worked at IBM as It Specialist. HCI Hiperion Consultores Internacional is a IT Services and IT Consulting company in undefined with 5 employees
Hyperion Consultores Internacional is a Latin American company specialized on services for the Contact Center business, combining experience, trained and certified people, as well as strategic partnerships with market leading companies in the field: Aspect, Inffinix, Voxeo, NICE, among others.
Current facilities are located in Colombia, Mexico, and Venezuela; from where we deliver our services to Latin America and the Caribbean.
Contact Center and IVRSocial Customer ServiceWeb Customer ServiceMobile Customer ExperienceWorkforce Optimization and AnalyticsBusiness Process ManagementContact Center Operations and OptimizationSolution ArchitectureChange Managementand Consulting
Juan Nieves completed
at universidad tecnológica de méxico (1995 - 1998)
universidad tecnológica de méxico
1995 - 1998
More About Juan Nieves
Skills
firewalls, arquitectura de soluciones, procesos de negocio, linux, data center, itil, voip, cambio organizacional, network design, telecommunications, desarrollo de software, inteligencia empresarial, tcp/ip, oracle, virtualization, centro de datos, business intelligence, sql, unix, solution architecture, integration, arquitectura de, it management, telecomunicaciones, it service management
Juan Nieves Email & Phone number
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