JB
Jovan Baker
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Work Experience
Technical Support Representative
Jun 2014 - May 2018 · 3 years and 11 months
Customer Service Representative
Aug 2012 - Aug 2013 · 1 years
Company Details
1001-5000 Employees
With 25 years in service, we've mastered the dynamic between cost-efficiency and customer service, meaning you won't have to sacrifice one for the other. www.advantagecall.com ► Access the cost-savings and cultural alignment of Canada & the Caribbean ► Elevate Customer Satisfaction with loyal, experienced agents and technicians who are proud to represent your brand ► Leverage 20 years of BPO experience through executive consultation and proactive program management Advantage Communications is a Canadian outsourced service provider of Tech Support, IT Helpdesk and Customer Service. We provide smarter, more efficient outsourced solutions that are custom-designed to be an extension of your business model and your brand. Our contact centres are located in Eastern Canada and Jamaica to provide scalable solutions, reliable business continuity, and the best customer experience across the board. Get the coverage you need and the partnership you can rely on with our Dedicated, Shared and Hybrid service models. To Request a Quote or Learn more, call or visit us at: 1-800-296-4022 www.advantagecall.com
Year Founded
1997
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing and Offshoring Consulting
HQ Location
265 Brackley Point Rd Charlottetown, PE C1E 2A3, CA
Keywords
Help Desk SupportCustomer CareTechnical SupportCustomer OriginatioCXOutsourcingTrust and SafetyContent ModeratioCustomer ExperienceCX Strategy
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