JF
Joseph Felber
Senior Data Informatics Analyst at Livevox
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Work Experience
Senior Data Informatics Analyst
Oct 2018 - Present · 6 years and 2 months
Operations Team Database Administrator
Jul 2015 - Oct 2018 · 3 years and 3 months
It Administrator
Jun 2010 - Dec 2015 · 5 years and 6 months
Company Details
501-1000 Employees
LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools. For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India. To stay up to date with everything LiveVox, follow us @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.
Year Founded
2000
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Communications Software, Software, Other, Call Center Management Software, CAD Piping Software, Academic, Design & Architecture
HQ Location
655 Montgomery Street Suite 1000 San Francisco, CA 94111, US
Keywords
call center softwarecustomer engagement softwarecall center technologycloud communicationscustomer experienceinnovatioenterprise softwarecustomer serviceCSATCX
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