At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right signals/metrics to continuously improve and deliver value.
We have specialists in the area of customer experience, service design, agile, change management, process improvement (including lean six sigma), product and services development, customer success, requirements and business analysis, and project management.
Typical areas/departments CXD Labs work with include:
- Marketing
- Customer Experience
- Product / Services
- Operations
- Technology / IT / Projects
- Change Management
- Strategy (who want to build a customer-centric culture)
For more information visit us at https://www.cxdlabs.com.