Launched in 2003, "The Number 118 118" is the market leader in directory assistance in the U.K. It offers much more than traditional directory assistance. Customers can get the information they want by calling, text messaging, or going online to www.118.com. Every week millions of customers are given the information they need to reach the people, places, and businesses they want to connect with. Our Mission: To solve problems - big and small - for consumers and businesses, every single day, with urgency and care. Our Vision: To be the best company at providing essential solutions, anywhere and anytime, so that our customers can focus on what they do best...making every day better.