Quest Cloud Solutions Ltd provides innovative, state of the art, Hosted IT Solutions to businesses across the UK The managed cloud service from Quest Cloud Solutions Ltd allows our customers to migrate their physical servers to our virtual environment, questCloud, removing the on-going management, upfront costs and a lot of the associated ongoing expenses. It replaces what traditionally was a capital cost with a simple monthly charge. For example, a customer wanting to scale up a file server or add additional users would have to install extra hardware and software which could take weeks or even months. With the questCloud it could take days or even hours which minimises disruption for the end user and delivers the more tailored solution our customers demand. Management and maintenance of server infrastructure is one of the key components when looking at the make up for a complete IT Solution. Another is a SLA which should include an upgrade policy, DR policy, operational policy and agreed reaction time. This is a key component of the questCloud solution. The questCloud is a highly scalable model that allows our customer to ramp services up or down easily and cost effectively. Our Data centre redundancy, automatic hardware failover and a coherent contingency plan all mean there is no single point of failure, giving our customers the peace of mind that their data is safe, backed up by an SLA that the on-premise deployments simply cannot match.