JD
Jon Dobell
Technical Support Manager Emea at Egain
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Work Experience
Aug 2010 - Present · 14 years and 4 months
Technical Support Manager Emea
Jul 2015 - Present · 9 years and 5 months
Technical Support Team Lead
Jun 2013 - Jul 2015 · 2 years and 1 months
Technical Support Engineer
Aug 2010 - Jun 2013 · 2 years and 10 months
Company Details
501-1000 Employees
Rated #1 by Gartner, eGain Knowledge Hub™ improves NPS by 25 points and reduces customer service cost by 75% by delivering trusted answers from a single source of truth. Powered by generative AI, it accelerates knowledge creation and curation by 5X and slashes knowledge gap by 80%. The Hub unifies and orchestrates content management, AI, digital, and analytics capabilities with easy-to-use tools for knowledge managers and authors. Visit www.eGain.com for more info.
Website
Year Founded
1997
Social Media
LinkedinFacebookTwitter
Industry
Software Development, Utilities Software, Spreadsheet Software, Software, Other, E-Mail Software, Chromatography Software, Mailing Software, RFID Inventory Control Software, Retail Software
HQ Location
1252 Borregas Avenue
Sunnyvale, CA 94089, US
Keywords
Internet Service Providerscustomer service softwareknowledge management softwarecontact center softwareweb self-service softwarecustomer engagementcustomer experienceweb self-servicelyticscustomer support software
Contact Details
- Email AddressJ**@egain.comReveal Email
- Phone Number(xxx)xxx-xxxxReveal Phone
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