IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement in the AI-era. We provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels.
We empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs.
Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.
Industry
Software Development, Computer Systems Design and Related Services, Services
HQ Location
Level 24, 100 Miller Street
North Sydney, NSW 2060, AU
Keywords
Cloud Software for Contact CentresReal-Time Analytical ReportingBusiness AnalyticsInbound contact centreOutbound contact centreMulti-channel contact centre solutioScalable contact centre solutiocall centreDiallerCCaaS