Headquartered in Cleveland, Paragon is a premier customer research, digital strategy, design, and web solutions provider that leverages modern technologies like Sitecore, Optimizely, OutSystems, Coveo and others to drive optimized customer experiences. Their services include customer journey mapping, usability, user experience design, web and mobile development, custom software, and managed services. Since its founding in 1993, Paragon has partnered with leading companies in Healthcare, Finance, Manufacturing and other B2B and B2C industries to help envision, execute, and evolve their most complex digital objectives.