Being an NPC Global customer means you’re in good hands. From your first contact with our experienced sales account management team through the entire experience of being an NPC Global customer. We constantly monitor and direct your complete customer experience.
We start by learning your business, timeframes, buying habits and product budget requirements. Our packaging experts will then craft what we term “Smart Packaging” and provide alternative product and service options on a continual basis to ensure your packaging spending is managed efficiently.We are always looking for future cost saving initiatives and overall improvements in the process.
We recognize the need for on-time delivery and the ability to provide logistical options when necessary, for next day delivery across the 48 contiguous states. Your customer profile is maintained in our Customer Relationship Management (CRM) system and is available to all of our NPC Global team members. This enables them to know your personal preferences for delivery days, times, need to make prior delivery scheduling, pallet sizing, and the most convenient times for meetings and phone calls.