Studies show that for most businesses, it's more cost-effective to outsource IT than hire a full-time person. If systems are running as they should, you could end up paying a technician for idle time. Or if multiple problems arise, they could end up with too much work to handle in a timely manner - regardless of how skilled (and expensive) that person is. With Netcom managed IT services, you're away from the flood or famine scenario that hamstrings productivity and hurts profits.