JF
John Ferrandes
Strategic Account Director at Waterfield Tech
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Work Experience
Strategic Account Director
May 2021 - Present · 3 years and 7 months
Sr. Account Executive - Service Providers And Global Sales Overlay
Feb 2013 - May 2021 · 8 years and 3 months
Century Link/Qwest Communications
Sales Director Ii
Nov 2009 - Dec 2012 · 3 years and 1 months
Company Details
501-1000 Employees
Waterfield Tech transforms experiences for organizations worldwide. Operating across six continents, our employees leverage a consultative, client-centric approach to design, build, and manage scalable, omnichannel and AI-enabled business solutions. Our breakthrough innovations in contact center technology, applied artificial intelligence (AAI), workforce engagement, and secure digital infrastructure reduce business costs, improve customer satisfaction, and help customers deploy a smarter utilization of the human workforce.
Year Founded
1984
Social Media
LinkedinTwitter
Industry
Information Technology & Services
HQ Location
1050 Winter Street Suite 1000 Waltham, MA 02451, US
Keywords
Voice SolutionsContact CenterGenesys SoftwareAvaya SoftwareWorkforce OptimizatioCustomer Engagement SolutionsAlvaria SoftwareCall CenterConversational AIManaged Services
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