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Joe Smetana
Senior Technical Director at Vail Systems
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Work Experience
Senior Technical Director
Mar 2016 - Present · 8 years and 9 months
Head Of Lte Enb Software Development
May 2011 - Oct 2015 · 4 years and 5 months
Director Of Engineering
Apr 1990 - Apr 2011 · 21 years
Company Details
51-200 Employees
For over thirty years, Fortune 500 companies in financial services, retail and hospitality, software, and wireless communications industries have relied on Vail Systems’ highly-scalable, fault-tolerant telephony software services to deliver innovative customer care solutions to their customers. These services include but are not limited to: Advanced Network Routing and Call Control, Caller Authentication and Risk Scoring, Conversational IVR/IVA Solutions, and Customer Experience Analytics. To take advantage of these services, Vail customers have the option to work with Vail Professional Services or to build on our voice and messaging API, FreeClimb. Vail’s unique combination of enterprise-grade security, platform reliability, and wide range of services is unprecedented.
Year Founded
1991
Social Media
Linkedin
Industry
Software Development
HQ Location
2 N Riverside Plaza, Suite 225 Chicago, IL 60606, US
Keywords
Contact CenterConferencingCall ControlVoiceSolutionsIVRSpeechRecognitioNatural LanguageProcessing
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