JF
Joe Fiorello
Vice President Of International Call Center Operations at Tlcx
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Work Experience
Oct 2021 - Present · 3 years and 2 months
Vice President Of International Call Center Operations
Sep 2022 - Present · 2 years and 3 months
Director Of Client Services
Oct 2021 - Sep 2022 · 11 months
Fiorello
Business Consultant
Dec 2020 - Oct 2021 · 10 months
Company Details
1001-5000 Employees
TLCx is a Certified Veteran Owned, US-based provider specializing in CX outsourcing for Fortune 500 companies. We offer end-to-end custom solutions for customer acquisition, customer care, customer loyalty, customer retention, and technical support. TLCx redefines the standards of service, setting ourselves apart as a premier CX outsourcing provider for Fortune 500 companies. Our decades of expertise and first-rate technology converge to redefine the contact center experience with a people-first approach.
Year Founded
2007
Social Media
Linkedin
Industry
Outsourcing/Offshoring
HQ Location
3735 Queens Court SW Cedar Rapids, IOWA 52404, US
Keywords
Inbound Customer Service and SalesOutbound Sales/Retention/Win-backBusiness Lead Generation and Pipeline ManagementTelephone Account Management
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