JP
Joanne Paternoster
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Work Experience
CEO
Jun 2004 - Present · 20 years and 6 months
Chief Customer Experience Officer
Jan 2008 - Aug 2010 · 2 years and 7 months
The Port Authority of NY & NJ
Director Customer Services And Standards
1993 - 2004 · 11 years
Company Details
Specializing in working with management to enhance customer experiences, improve customer satisfaction, and increase revenues through the implementation of strategic customer service improvement programs and the facilitation of customer service seminars/workshops for management as well as customer service training for customer service personnel.
Year Founded
2004
Social Media
Linkedin
Industry
Airlines and Aviation
HQ Location
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Keywords
customer experience management; strategic and results driven customer service improvement programs speicializing in the aviation and transportation industries
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