City has been delivering innovative, superior financial solutions for more than 60 years, proudly serving consumers and businesses in more than 90 locations across West Virginia, Kentucky, Virginia and Ohio. City's commitment to personalized service and community support has turned this Charleston, West Virginia company into one of the most highly rated community banks in the country. City is a strong, full-service bank with a variety of checking and savings products, competitive mortgages, home equity lines of credit, low-rate loans and wealth management services. City's business banking services meet the needs of commercial customers both large and small, with free business checking, a variety of commercial lending options and cash management services. A nationally recognized leader in community banking, City ranked #1 in customer satisfaction in the North Central region of the country in the 2024, 2022, 2020, 2019 and 2018 J.D. Power U.S. Retail Banking Satisfaction Studies. Forbes named City the Best Bank in West Virginia for 2021 and the #1 Bank in America for 2024. Bank Director magazine's 2020 Bank Performance Scorecard ranked City the 6th best bank in the country among institutions of similar size. President & CEO Skip Hageboeck was named 2018 Community Banker of the Year by American Banker, and City was named a Five Diamond Employer by the West Virginia Chamber of Commerce in 2016.