JW
Jim Whittaker
Quality Control Specialist at Autoclaims Direct Inc. (Acd)
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Work Experience
Quality Control Specialist
Aug 2014 - Present · 10 years and 4 months
Company Details
We deliver a unique technology and human powered vendor management matching service. Here’s what this means – with our technology platform’s intelligent dispatching and routing algorithms combined with our pre-screened appraisal vendor qualification vetting process, we can efficiently match the right independent resource based on a carrier’s guidelines. When you can be ultra-effective with the match, your auto insurance adjusters can process their claims faster and more efficiently. What sets us apart in the industry is our exceptional Client Care and Quality Assurance Teams. They provide outstanding customer support and conduct quality assurance reviews to ensure adherence to industry repair standards and compliance with carrier guidelines and state regulations. We take pride in our ability to provide unmatched expertise, advisory and management services to our clients. ⭐️ Client compliment ⭐️ "I want to thank and acknowledge your work. I've never seen cycle times this fast, with quality maintained and adhesion to our specific instructions. I'll be referring ACD whenever I get the opportunity.” -Logan, claims adjuster
Year Founded
2003
Social Media
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Industry
IT Services and IT Consulting
HQ Location
Carlsbad, CA 92010, US
Keywords
Auto Claims Workflow PlatformSelf-Service Mobile AppsAlternative Parts SourcingVehicle Historyuto damage appraisalsuto damage appraisingphoto estimatingvirtual appraisalsThird party administratioCommercial auto
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