The main mission of NAIS is to:
- Implement policies and strategies for the development of the information society sector (hereinafter IS) and in particular information and communication technology (hereinafter ICT);
- Coordinate programs in the field of IS and in particular of ICT;
- Encourage investment in the field of IS;
- Promote of new technologies in the field of IS;
- Contribute to the education and promotion of ICT use by the public;
- Develop and maintain the e-Albania governmental portal as well as governmental systems and networks;
- Provide centralized online services through ICT;
- Guide the implementation of the national ICT strategy;
- Transform the operation of the Government institutions through the introduction and usage of innovative ICT tools;
- Create and manage ICT governmental systems;
- Conducts analysis and writes TORs for ICT projects requested by central agencies or NAIS itself;
- Implement the electronic seal;
- Issue electronic signatures to businesses, public administration employees etc.
- Administer the Governmental Data Center;
- Organize and manage IT staff/structure of institutions operating under the Council of Ministers;
- Manage the registry of state databases;
- Manage the official Gov e-mail for public employees;