Emerging Global Services (EGS) is a global Business Process Outsourcing (BPO) company delivering innovative labor and technology solutions from Nearshore markets in Mexico. We redefine the paradigm of call center outsourcing, setting new industry standards with our cutting-edge technologies and the latest approach. We are your one-stop destination for Call Center and Customer Care solutions. What sets us apart? -Unrivaled Expertise -Bilingual Excellence -4 Locations in Northern Mexico -Highly-Educated Workforce...Many educated in the US -Business Automation and AI Tools -Cost-Effective Solutions, and MORE! We provide a level of service that embraces the future and help our customers revolutionize their customer support experience.