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Jeremy Kaufman
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Work Experience
Customer Support Representative
May 2011 - Dec 2017 · 6 years and 7 months
Systems Engineer
May 2011 - Present · 13 years and 7 months
cranel inc.
Solutions Lab Manager
Jun 1999 - May 2010 · 10 years and 11 months
Company Details
11-50 Employees
Whether you are seeking innovation and performance enhancements with advanced remote monitoring or compliance auditing, ISOdx has solutions that will make a dramatic difference for your organization. ISOdx advanced remote monitoring is a configurable application that combines sophisticated documentation capabilities for the fastest resolution of technology support issues. It slashes mean time to resolution (MTTR) by gathering data before issues arise and putting critical information at a support team’s fingertips before the customer’s first call. ISOdx Compliance Audit Trail fills the change management gap by automatically identifying all changes in an IT ecosystem and categorizing them as approved or unapproved, to streamline the audit process for CIOs, CFOs and external auditors.
Year Founded
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Social Media
Linkedin
Industry
Software Development
HQ Location
8999 Gemini Parkway Columbus, OH 43240, US
Keywords
Reduces time spent in solving Customer Support Problems by up to 92%.Rapidly determine root cause of technology support problemsDrastically increases customer satisfactioProvides detailed audit trail of changes made throughout your IT ecosystem
Discover More About Cleveland Clinic
Contact Details
  • Email AddressJ**@isodxsolutions.com
    Reveal Email
  • Phone Number(xxx)xxx-xxxx
    Reveal Phone

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