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Jean-Philippe Schmitt
Product Owner & Pre-Sales at Dialonce
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Work Experience
Product Owner & Pre-Sales
May 2022 - Present · 2 years and 7 months
Product Owner
Jan 2019 - May 2022 · 3 years and 4 months
Self-employed
Technical Project Manager
Oct 2016 - Jan 2019 · 2 years and 3 months
Company Details
11-50 Employees
DialOnce is a software publisher specializing in generative and omnichannel AI for customer service, with a software suite designed to host, orchestrate and manage customer and advisor contact paths. It provides customers, agents and supervisors with integrated tools to optimize customer service performance and transform the customer experience.
Year Founded
2015
Social Media
LinkedinFacebookTwitter
Industry
Technology, Information and Internet, Software, internet and intranet, Information technology (IT) and Internet, IT, Internet, R&D, Software, electronic commerce (E-commerce), Application software, office
HQ Location
20 rue Thérèse Paris, 75001, FR
Keywords
Customer ServiceIVRContact HubCustomer relationshipvisual ivrselfcarerelation clientexpérience clientplateforme de contactomnichannel
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