JK
Jason Karls
Vice President Operations at Empereon Constar
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Work Experience
Vice President Operations
2020 - Present · 4 years and 11 months
Company Details
1001-5000 Employees
Empereon Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions for New Sales Account Generation, Customer Care, Risk and Fraud Operations, Collections Operations, QA Agent Call Monitoring, Back Office Administration Support, and Tech Support across the entire customer account lifecycle. Our customized solutions, real-time analytics, and global footprint help our clients achieve their business goals. Empereon Constar’s full range of consumer and commercial services includes: lead generation, inbound / outbound sales, account origination, customer care, customer service, technical support, first party collections, recovery collections, credit bureau dispute management, fraud risk management, anti-money laundering, loan servicing and loan processing. Our world-class services and unique global strategy allows us to meet the needs of our client partners across multichannel (email, chat, phone) communication platforms, provide exceptional customer experiences, and consistently deliver world-class performance results, while maintaining the highest level of data security and compliance.
Year Founded
1990
Social Media
LinkedinFacebookTwitter
Industry
Outsourcing and Offshoring Consulting
HQ Location
10400 N 25th Ave Phoenix, Arizona 85021, US
Keywords
1st PARTY COLLECTIONSAML/OFACBACK OFFICE ADMIN SERVICESCHARGE-OFF RECOVERYCustomer CareEND OF TERM LEASERedemption & ReinstatementSTUDENT LOANAcquisition & SalesChat/SMS
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