Headquartered in 48 Wall Street, Eldon Group is a customer engineering firm helping companies design and build customer experiences that are understandable and flow in a way that consumers can interact efficiently. We do this by emphasizing efforts on strategy and assessments to optimize the customer journey and not favor one touchpoint at the expense of another.
Since our founding, Eldon Group has steadily grown into a specialized firm complementing marketing with analytics across a range of customer touchpoints.
Our mission is simple – consistently engineer customer journeys that achieve measurable goals by designing every product, service and action to deliver an exceptional experience.