Firefly began operations in April 2007 as a short haul airline operating out of the Subang and Penang hubs. Currently, we operate a fleet of 12 ATR 72-500 turboprops, connecting various destination points within Malaysia, Singapore, Southern Thailand and Sumatera Indonesia, while aligning with the Indonesia-Malaysia-Thailand Growth Triangle (IMT-GT) agenda. Firefly offers a great value for money for our all-in-fare, convenience of a city airport, greater flight frequency, reliability with 97% OTP, 20kg complimentary baggage allowance, fast check-in and boarding and complimentary in-flight refreshments. We have also put in place the new norm safety, health and precautionary measures on the ground and on board for the well-being of our passengers, crew and staff. In 2018, Firefly was awarded the Tourism Malaysia Council Gold Award under the Airlines category. In addition to that, Firefly was conferred the Superbrand status in 2017 and 2011; winner of the Putra Brand Awards 2014 under the Transportation, Travel and Tourism category, as well as Putra Brand Awards 2012 Most Promising Brand of the Year; Brand Laureate’s Best Brand in Aviation 2011; Frost & Sullivan’s Value Airline of the Year Award 2010; and the Green Initiative of the Year Award by Leaders in Aviation in conjunction with Doha Aviation Summit 2010. Last April, Firefly launched its Boeing 737-800 jets from Penang to Langkawi, Johor Bharu, Kuching and Kota Kinabalu. This August, the services will be expanded to Phuket, Thailand, as part of international routes expansion and connecting people within the country. Firefly engages the public via our website and social media; Facebook, Instagram, Twitter, LinkedIn and YouTube.