In IT, people rarely come first. Too often we all run into dead-end streets and work-arounds. That has to change for the better. Giarte creates the best human experience in IT. With research, training and consultancy. Master the art of a perfect IT experience. Giarte has been researching the human experience in IT for more than 15 years. We know the power of the ideal user experience inside out. We know what really matters in the workplace and in the business. And we know how to adapt systems and processes to make it all happen. The perfect experience starts with breaking the traditional IT paradigm. That is why we introduced the new XLA® thinking as a paradoxical alternative to the SLA. We redefine what IT should be from the user’s perspective. Our customers and partners are among the largest technology companies, NGOs and multinationals. Together we work towards a clear goal: master the art of a perfect IT experience for happy customers, empowered employees and thriving businesses. Contact: E-mail: info@giarte.com Website: http://www.giarte.com IT Xperience Monitor: itx.giarte.nl Giarte Academy: academy.giarte.nl Tel: +31 (0)20 622 34 44