JV
Japs Valenzuela
Risk Management Analyst at Paragon Icc , A Playtech
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Work Experience
May 2010 - Present · 14 years and 8 months
Risk Management Analyst
Nov 2011 - Present · 13 years and 2 months
Senior Vip Chat Specialist
May 2010 - Oct 2011 · 1 years and 5 months
Senior Customer Care Specialist
Oct 2009 - Feb 2010 · 4 months
Company Details
501-1000 Employees
ParagonICC is a turnkey solutions provider of Playtech Software Limited. we specialize in B2C and B2B services with expertise on fraud prevention, payments solutions and finance reconciliation, marketing services and financial process outsourcing . Based in Manila, Philippines, ParagonICC draws its employees from the country’s vast pool of proficient multilingual support workforce offering cost-effective service rates that are lower than other countries in the APAC region. ParagonICC has a remarkable decade of experience in the BPO industry, from banks, IT providers, accounting and finance firms to online operators. We owe our continued success to ParagonICC’s commitment to excellence. All employees demonstrate their specialized expertise and years of experience, ensuring that our clients worldwide are not just satisfied but also impressed. We take to heart all our responsibilities and deliverables and never waver in providing what is promised. Our hands-on approach on all aspects of the business ensure that nothing is ever overlooked and services never become unexceptional. Our unmatched experience in the country speaks of our ability to withstand all challenges as well as maintain our competitiveness. These global leaders in the industry enjoy worry-free and seamless services from ParagonICC. We maintain profitable and mutually beneficial relationships that span several years of continuous progress, enabling these brands to meet and exceed their business goals. ParagonICC aims to provide a balance between the working and personal lives of each of our employees. This emphasis on balanced living is a key element to the nurturing of our employees’ careers. We ensure that careers are created and developed with the goal of making them future leaders in our organization. Hiring is exclusive only to the best of the best.
Year Founded
2005
Social Media
Linkedin
Industry
Outsourcing/Offshoring
HQ Location
14/F Youchengco Tower 1 RCBC Plaza Makati, Manila 1200, PH
Keywords
Customer ServiceRisk ManagementPayment AdvisorySoftware DevelopmentAccounting ServicesFraud PreventionTalent ManagementComplianceMarketing Support and Servicesand Financial Services
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