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Janine Sidebottom
Head Of Contact Center - Operations at Lantern
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Work Experience
Feb 2022 - Present · 2 years and 10 months
Head Of Contact Center - Operations
Aug 2023 - Present · 1 years and 4 months
Head Of Contact Centre
Nov 2022 - Present · 2 years and 1 months
Contact Centre Operations Manager
Feb 2022 - Nov 2022 · 9 months
Company Details
51-200 Employees
Lantern is an award winning Debt Purchaser operating for the past 13 years, working with lenders to acquire and manage customers identified as experiencing financial difficulty & vulnerability. Accredited in 2021, for the second year in succession, with a GOLD award from Investor In Customers, Lantern has acquired c3m customers with a face value of c£1.4bn. During this time we have developed rigorous compliance processes and unique customer journeys, providing both our lenders and customers the very highest level of assurance. Lantern are majority owned by Copper Street Capital LLP with an additional £30m facility funding from both Shawbrook and Paragon Bank, providing Lantern with substantial investment for growth and increased financial expertise. Lantern know that there are different ways to approach the purchase and collection of consumer debt. We happen to believe in doing it the right way, with humility and dignity. Lantern is a trading style of Lantern Debt Recovery Services Ltd
Year Founded
2008
Social Media
Linkedin
Industry
Financial Services
HQ Location
83 Bradford Road Leeds, West Yorkshire LS28 6AT, GB
Keywords
Debt PurchaseInvestors in CustomersFinancial ServicesCollectionsCustomer ServiceComplianceand Alternative Lending
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