JM
James Moore Aws Sap
Vice President Of Platform Operations at Usan,
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Work Experience
Feb 2001 - Present · 23 years and 10 months
Vice President Of Platform Operations
Jun 2015 - Present · 9 years and 6 months
Director Of Platform Operations
Feb 2001 - May 2015 · 14 years and 3 months
E5 Navy Information Systems Technician
Jan 1996 - Feb 2001 · 5 years and 1 months
Company Details
201-500 Employees
USAN's tailored offerings enhance your CX strategy and extend the power of Amazon Connect, evolving and scaling your business's approach to customer experience. With over 30 years of contact center expertise, we bring a wealth of knowledge to deliver innovative, secure solutions designed for robust, omnichannel customer interactions. Our commitment is to empower your enterprise with tools and insights to foster deeper customer relationships and drive exceptional service delivery. From strategic consulting to technology offerings to managed services, we're dedicated to guiding you through every stage of the CX journey, ensuring your solutions are as dynamic and forward-thinking as your customers demand.
Year Founded
1989
Social Media
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Industry
Software Development, Telecommunications
HQ Location
3080 Northwoods Circle Norcross, Georgia 30071, US
Keywords
Customer EngagementIVRACDDialerWFMAgent DesktopMultichannel CommunicationsCall Center Performance SoftwareCXClouAmazon Connect
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