IP
Iyer Premkumar
Chief Operating Officer (Coo) at Hawk (Gozoop Group)
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Work Experience
Chief Operating Officer (Coo)
Jul 2024 - Present · 6 months
Jun 2017 - Present · 7 years and 7 months
Vice President - National Operations
Aug 2019 - Present · 5 years and 5 months
Director - Digital Command Center
Jun 2017 - Jul 2019 · 2 years and 1 months
Company Details
51-200 Employees
Built for the connected world, HAWK is a new-age Customer Experience agency focused on ORM, Listening, and Customer Support. HAWK is a hyper-specialty, consumer-centric agency dedicated to rethinking and redefining the business potential of Online Reputation Management, Digital Listening, and Customer Support. Leaning on its expertise of solving customer support challenges, HAWK is focused on deploying tactical and strategic solutions for complaints, feedback, and large-scale crises. With a disruptive approach towards Customer Experience, HAWK merges the smartest minds with advanced processes and tools to invoke genuine emotions and provide your customers with a stellar experience.
Year Founded
2022
Social Media
Linkedin
Industry
Advertising Services
HQ Location
Mumbai, IN
Keywords
Online Reputation ManagementCrisis ManagementSocial ListeningResponse ManagementCustomer SupportOmni Channel Customer CareDigital Command CentersORM Trainingand Ecom Reviews Management
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