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Isaac Rivera
Director De Operationes at Listentrust
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Work Experience
May 2008 - Present · 16 years and 7 months
Director De Operationes
Aug 2010 - Present · 14 years and 4 months
Director Of Performance Cip
Jul 2009 - Aug 2010 · 1 years and 1 months
Director Quality Assurance
May 2008 - Jul 2009 · 1 years and 2 months
Company Details
501-1000 Employees
ListenTrust is the leading bilingual contact center for English and Spanish agent services with a focus on strengthening the person-to-person connection to improve a customer’s experience with a client’s brand. Headquartered in Portland, Maine and operating in Mexico, the company employs over 800 agents and provides businesses with contact center services to reach consumers in the United States, Mexico and other countries in Latin America. ListenTrust offers clients a broad range of services, including inbound and outbound sales, nonprofit fundraising, customer service and lead generation, whether by phone, email, chat or text. Additionally, ListenTrust provides campaign planning, script development and production services in both English and Spanish. With a focus on measurement, training and sales psychology, we create positive interactions with your customers to maximize revenue, and convert your customers into brand advocates. For more information about ListenTrust, please visit ListenTrust.com
Year Founded
2006
Social Media
LinkedinFacebookTwitter
Industry
Advertising Services
HQ Location
50 Monument Square Suite 300 Portland, ME 04101, US
Keywords
English and Spanish language Call CenterU.S.Hispanic Market ExpertsSalesCustomer Service & Customer Engagement ProgramsNonprofit FundraisingDirect Response CampaignsInbound and Outbound CapabilitiesD2C and B2BBilingual Contact Center Services
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