The Social Services Regulator is an independent statutory authority established under the Social Services Regulation Act 2021 (Vic) (SSR Act).
The Act establishes a new framework for social services regulation in Victoria. It began on 1 July 2024.
The initiatives in the SSR Act will:
- support the safe delivery of social services
- ensure social service providers understand their role in protecting the rights of social service users
- define roles and responsibilities of social service providers
- give the new regulator monitoring and enforcement powers, so it can respond to risks of harm
- improve information sharing between regulators so they can identify and respond to any risks of harm to service users.
The new system will mean Victorian social service providers will have:
- streamlined registration and reporting requirements
- a common set of social service standards
- a single independent regulator.
The Social Services Regulator replaces the current Human Services Regulator.
The new system will be more efficient and create a safer environment for all Victorians.