VocalServ is a global business process outsourcing company, headquartered in Dallas Texas, USA. We offer the best in contact center services, both inbound & outbound to clients from different industries.
We are not your typical contact center but a long-term partner with our clients, representing their brands to provide 24/7 excellent and affordable contact center solutions to Startups, Medium, and large-scale organizations to stay connected with their customers.
We are committed to helping clients worldwide achieve a better quality of life by enhancing business communication in the most cost-effective manner through our inbound and outbound services.
Some of our inbound services include Customer Service Calls, Customer Support, Virtual Assistant, Virtual Receptionist, Order Processing Services, Call Answering Services, Appointment Management, Hotlines Services, Complaints Calls, Emergency Call Services, Disaster Response Services, and Chat Support Services.
Our outbound services are Telesales, Public Information Dissemination, Digital Marketing, Fundraising Services, Public Information Dissemination, Debt Collection, Social Media Management, and Marketing Research.