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Howard Turner
Principal Cx Consultant at Brightcloud
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Work Experience
Principal Cx Consultant
Apr 2023 - Present · 1 years and 9 months
us service provider
Technical Design Authority, Contact Centre
Jan 2018 - Present · 7 years
h turner consultancy
Owner And Chief Technologist
Jul 2014 - Present · 10 years and 6 months
Company Details
11-50 Employees
BrightCloud understand Contact Centres and the opportunities and issues they face with today’s omnichannel customer engagement. Specialising in the Cisco platform we are an Authorised Technology Partner (ATP) and have aligned our business to provide solutions to those challenges. Awarded the EMEA Cisco® UCCE ATP Services Only Partner of the Year 2016, BrightCloud doesn't provide its services and solutions direct to end-users but collaborates with an extensive network of channel and solution partners to achieve our results. We have experience delivering innovative world class Contact Centres to clients ranging from Fortune 500 companies to new companies. For more information on how we could help you please visit our website.
Year Founded
2010
Social Media
LinkedinFacebookTwitter
Industry
Telecommunications
HQ Location
Regent House Hawthorn Road, Chapel Allerton Leeds, West Yorkshire LS7 4PH, GB
Keywords
Contact Centre Monitoring & TestingIVR Proactive monitoringLoad testingProfessional Services for Cisco Contact CentreUCCECVPUCCXCTI IntegrationWallboardVoice Recording
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