HA
Hisham Abu Hassira
Patient Experience Officer at Mafraq Hospital
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Work Experience
Patient Experience Officer
Present
The Republic Of Singapore Embassy
Administrative Consular
Aug 2011 - Oct 2013 · 2 years and 2 months
Customer Service
Sep 2009 - Oct 2009 · 1 months
Company Details
5001-10000 Employees
Mafraq Hospital is one of the largest referral treatment hospitals in the UAE, with 451 licensed beds. Its specialist services include medicine, obstetrics, pediatrics, as well as surgical and critical care services. In addition, Mafraq Hospital is a leading trauma centre and operates the largest burn unit in the country. Mafraq Hospital is part of the SEHA HealthSystem and is owned and operated by Abu Dhabi Health Services Company PJSC (SEHA). Mafraq Hospital physicians are amongst the best in their specialist fields with international qualifications and world class expertise. The medical team is supported by capable and professional nursing and paramedical staff who are well trained and motivated to provide quality healthcare services. Mafraq Hospital is fully committed to Emiratization and has developed a comprehensive Emiratization plan to attract more Emirati talent. Mafraq Hospital has been recognized twice by the Sheikh Khalifa Excellence Awards and recently by the Dubai Quality Awards for outstanding efforts in improving medical standards, providing exceptional patient care and its adherence to business best practice. Mafraq Hospital earned accreditation from the Joint Commission International (JCI) in 2011 and International re - accreditation in 2014, and has received the CAP Laboratory Accreditation from College of American Pathologists. Mafraq Hospital has been accredited for its ACGME-I programmes and won the 2011 International Business Awards for the category ‘Customer ‎Service Team of the Year' in recognition of its innovative Mafraq Ambassadors programme (The Stevie Awards). To service the growing regional community, SEHA is investing US $750 million to build a new Mafraq Hospital campus which is due to open in 2017. The new facility will serve as the community hospital for one of the fastest growing areas in the Emirate of Abu Dhabi, whilst continuing to align its goals with those of the Executive Council and Abu Dhabi Vision 2030.
Year Founded
1983
Social Media
Linkedin
Industry
Hospitals and Health Care, Hospitals, general, Health, medical and pharmaceutical, Chemicals, Pharmaceuticals & Plastics, Orthopaedic hospitals, Hospitals, general surgery, Children's hospitals, Hospitals and clinics
HQ Location
Mafraq Hospital Abu Dhabi, Abu Dhabi 2951, AE
Keywords
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Contact Details
  • Email AddressH**@seha.ae
    Reveal Email
  • Phone Number(xxx)xxx-xxxx
    Reveal Phone

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