As a fully owned subsidiary of the AUDI AG with its two locations in Potsdam and Ingolstadt, we are present wherever people get in touch with the Audi brand. We are supporting over 350 dealers and more than 1,300 service locations in Germany, as well as the group's specialist departments with communication services for the premium brand worldwide.
In all phases of their business relationship with Audi and customers, our approximately 400 employees are there to support you with expertise on automotive specific products and services. Whether analog or digital - with over 2 million customer contacts per year, Audi Interaction can confidently claim to be the face and voice of the Audi brand.
Our service portfolio includes premium customer service across all contact channels. Furthermore, we at Audi Interaction have made it our goal to support in gaining new customers and target groups for our partners and strive for the best quality. Audi Interaction ensures the development and professionalization of quality measures by quality checks, the creation of statistical data analyses and the introduction of corresponding improvement measures. Besides, our heart beats for project management and consulting, where we advise our partners regarding the design and creation of marketing, sales and support processes and implement them together. The many years of experience in the Volkswagen Group environment, can exploit the broad expertise of Audi Interaction in a target-oriented and purpose-driven way. All this approaches are part of our daily business and will accompany the successful implementation of our customer and partners assignment.
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