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Hernan Derecho
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Work Experience
Customer Interaction Associate
Dec 2009 - Dec 2014 · 5 years
Directory Assistance
Apr 2007 - Jul 2009 · 2 years and 3 months
Service Crew
Jul 2006 - Dec 2006 · 5 months
Company Details
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality. TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS International Community Boards have provided $5.1 million in funding to grassroots charitable organizations since 2011. TELUS International Philippines, Inc. is a leading Philippines-based provider of digitally-enabled customer experience and business process solutions and a proud member of the TELUS International family. Today, TELUS International Philippines has six sites strategically located throughout Metro Manila, and two new sites in Iloilo, which support some of the world’s top brands. Learn more at: telusinternational.com
Year Founded
2001
Social Media
Linkedin
Industry
Outsourcing and Offshoring Consulting
HQ Location
31/F Discovery Centre 25 ADB Avenue, Ortigas Center Pasig City, NCR 1605, PH
Keywords
Call Center OperationsSupport & LeadershipIT Outsourcingand Business Process Outsourcing
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