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Heikki Hirvensalo
Chief Service Officer at Good Sign
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Work Experience
Jan 2019 - Present · 5 years and 11 months
Chief Service Officer
Apr 2022 - Present · 2 years and 8 months
Senior Consultant
Jan 2019 - Apr 2022 · 3 years and 3 months
Program Manager, Digital Customer Experience
May 2016 - Jan 2019 · 2 years and 8 months
Company Details
51-200 Employees
Good Sign removes pain points in pricing, billing, and monetization of recurring revenue and empowers new business models. Good Sign SaaS automates subscriptions, pay-per-use, and service agreements, complementing customers' CRM and ERP systems. Our customers include Com4, Fujitsu, and OpusCapita, where Good Sign Software brought significant improvements in customer satisfaction and earnings. By digitalizing service contracts, service chains, and billing, Good Sign delivers dramatic savings in lead times and handling costs - providing a new level of data accuracy and an ability to foresee service revenues and margins. Clear benefits? Yes. In the end it's all about better business results and improved cash flow. Our customers are modern service businesses, such as Fortum, Fujitsu and Com4, who have been able to stop the usual 5-10% service revenue leakage. Eliminate 90% of manual work. Strike 100% flexibility for transforming their service business. Read more https://www.goodsign.com/en/customers
Year Founded
2007
Social Media
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Industry
Software Development
HQ Location
Laajalahdentie 23 Helsinki, 00330, FI
Keywords
Recurring Revenue MonetizationBilling Data Collection and BillingEnd-to-End Digitalization of Service BusinessNew IoTPay-per-use and Pay-per-outcome Based Service ModelsComplex Customer Contracts BillingSubscription Billing and ManagementCompliance through Transparency of Service Fulfilment Transactions and Financial RecordsAutomated BillingBilling Automation
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