Eastwind creates software solutions for telcos, banks and retail. We help to improve customer experience, reduce churn, and build up sales. Our aim is to empower brands to build lasting relationships with their audience and increase customer LTV. Using real-time insights, big data analytics and AI-powered tools, we help businesses to elevate the effectiveness of their marketing efforts at all stages of customer life cycle. Our strength is in our expertise. We know how to build fault-tolerant high-load systems. We started developing billing, VAS, SMS and USSD platforms in 1997. This experience allows us to integrate our solutions quickly and guarantee short time to market. We have completed over 150 installations of our products in 13 countries, embracing 200 million users. Here we spotlight the most interesting cases, share our experience and our experts’ views on what's happening in the industry.